Promises and Values

In partnership with our clients, we promise the following:

  • SUPPORT

    We promise to provide support services to help clients make progress toward their goals.

  • TRUST

    We promise to develop trust and open communication with all clients.

  • FREEDOM OF CHOICE

    We promise to support each client’s freedom of choice in the delivery of care and service coordination.

  • CONFIDENTIALITY

    We promise to maintain the confidentiality of our clients.

  • CLIENT CENTERED

    We promise to employ the person-centered process throughout the treatment process.

  • COMPLIANCE

    We promise to provide comprehensive services that adhere to the standards of our accrediting agency, CARF, and Kentucky Administrative Regulations.

These are our values:

  • INTEGRITY

    We take personal responsibility for ensuring the highest standards of professional conduct with each other and with our clients.

  • DIVERSITY

    We celebrate the unique differences of all individuals and recognize their unwavering right to respect, dignity, fairness, and equality.

  • INNOVATION & EXCELLENCE

    We are committed to continuous improvement by seizing opportunities to exceed expectations and achieve innovative outcomes.

  • PARTNERSHIP & TEAMWORK

    We are committed to building and sustaining effective and harmonious relationships and connections with others to achieve mutually beneficial objectives.

  • LIFE-LONG LEARNING

    We view change as an exciting opportunity and embrace opportunities to acquire new knowledge and learn new skills.

  • ACCESSIBILITY

    We are committed to providing accessible and relevant service to our clients in the  communities where they live.