Promises and Values

We promise to provide support services to help clients make progress toward their goals.

We promise to develop trust and open communication with all clients.

We promise to support each client’s freedom of choice in the delivery of care and service coordination.

We promise to maintain the confidentiality of our clients.

We promise to employ the person-centered process throughout the treatment process.

We promise to provide comprehensive services that adhere to the standards of our accrediting agency, CARF, and Kentucky Administrative Regulations.

We promise to provide services in spaces that are mindful of the various abilities of our clients. In alignment with the Americans with Disabilities Act, our office and facilities are handicapped accessible, wheelchair accessible, and located near public transportation.

We take personal responsibility for ensuring the highest standards of professional conduct with each other and with our clients.

We celebrate the unique differences of all individuals and recognize their unwavering right to respect, dignity, fairness, and equality.

We are committed to continuous improvement by seizing opportunities to exceed expectations and achieve innovative outcomes.

We are committed to building and sustaining effective and harmonious relationships and connections with others to achieve mutually beneficial objectives.

We view change as an exciting opportunity and embrace opportunities to acquire new knowledge and learn new skills.

We are committed to providing accessible and relevant service to our clients in the  communities where they live.